Frequently Asked Questions

Canva Shop & Templates

Since these are digital products, you will get access to your digital product immediately after the payment. Once you make the payment and redirected to Social Influence.Co website, you will see a Download button which gives you an immediate access to your templates in PDF.

If you have any issues with your order or PDF, please contact us on hello@social-influence.co

Simply click the links included in your PDF, click the “Use Template” button, and use your templates right away.

This is a digital product, and you will get full access to all the templates and trainings right away, therefore we don’t accept refunds/returns. That being said, we want you to be happy so if you have any issues, please reach out at hello@social-influence.co

Absolutely! Team members may use your Canva Templates in your Canva account for your business. If they would like to use them in their own Canva, they would need to purchase their own templates. 

You can use our digital products to create digital products like Instagram posts, stories, graphics etc. for your business. You cannot use our templates to make your own Canva templates for sale or for client work without purchasing a commercial license. Thank you for understanding and respecting the hard work that has gone into creating these templates. 

Yes, however, we recommend first adding your templates to your Canva Account on desktop (laptop, computer) and accessing then from your Canva App on your mobile or tablet. This will make it adding to your account easier.

No, you cannot use these templates to create graphics for your clients they are not covered with commercial license.

If you have more questions, feel free to contact us at hello@social-influence.co